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Our Terms, Your Rights

These legal pages set out what we expect from you and what you can expect from us — from account rules to how we handle your personal data. Access to ar998 depends on local law and is available only where eligible in Pakistan.

Account TermsPrivacy & DataJazzCash / Easypaisa / Raast UseEligibility RulesContact & Disputes
ar998 Our Terms, Your Rights
DATA & ACCOUNT SECURITY

How We Protect What You Share

We collect only what we need to run your account securely and process payments through JazzCash, Easypaisa, and Raast. Here is how we handle it and what rights you have over your own data.

Data We Hold

We store your mobile number, payment method records, and transaction history. We do not hold full card numbers on our servers. You can request a copy of your data via email at any time.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the site performs on mobile. You can adjust cookie preferences from the footer link.

Account Security

Every login goes through an OTP sent to your registered number. If you receive an OTP you did not request, lock your account immediately from the Account Settings page and contact us.

Retention and Deletion

We keep account and transaction records for as long as legally required. If you close your account, inactive personal data is removed on a rolling schedule. Write to us to request early deletion where permitted.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If something in our terms is unclear, or you need to raise a formal concern about your account, data, or a transaction, these are the right channels. We aim to acknowledge every legal or account-related query and route it to the correct team without unnecessary back-and-forth.

Live Chat Open the chat widget from any page on ar998. For account or policy questions, select the Legal or Account topic so your query reaches the right team without being re-routed.
Email Support Write to our support address for formal data requests, account disputes, or policy clarifications. Include your registered mobile number so we can locate your account quickly.
In-Account Help Log in, go to Account Settings, and tap Help. From there you can raise a ticket directly tied to your account record — useful for wallet verification issues or transaction queries.

Common Legal Questions

These are the policy and rights questions we hear most often from account holders in Pakistan. If yours is not here, reach out via live chat or email.

Account access is open to adults in regions where local law permits real-money online play. It is your responsibility to check whether access is lawful in your location before registering.

We collect your mobile number, linked payment methods such as JazzCash or Easypaisa, and transaction records. This data is used strictly for account verification, payment processing, and fraud prevention.

Email our support team from your registered address or contact us via in-account help. Include your account mobile number. We will compile and send your data within the timeframe required by applicable rules.

Yes. Send a deletion request through email or live chat. Some transaction records must be retained for legal compliance. We will confirm exactly what can be removed and on what timeline.

Raise the dispute through in-account Help or via email, quoting the transaction ID and the payment method used — JazzCash, Easypaisa, or Raast. We investigate and respond with our findings before any account action is taken.

No. Our wallet policy sits alongside your mobile wallet provider's own terms. Both apply. If your JazzCash or Easypaisa account has a restriction, that restriction still applies regardless of our terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.